Dell Latitude 7490 freezing when unplugging USB3 WD15 dock

Setup –¬†Dell Latitude 7490 running Ubuntu 18.04 Bionic and Dell WD15 USB-C dock.

Problem – system freezes when dock unplugged.

This problem started after updates. The solution found was to revert to the previous kernel (4.15.0-43-generic) from 4.15.0-44-generic. Did this by setting GRUB to remember the boot setting Рchange /etc/grub/grub with:

GRUB_DEFAULT=saved
GRUB_SAVEDEFAULT=true

and run

update-grub

Then hit esc at the loading screen to get to the grub menu.

Published by

Jamie Scott

IT Administrator at the Institute for Gravitational Research, University of Glasgow